Our Policy

1 Return Policy

We will accept postage paid returns only when we provide with a wrong item or the one doesn't work. Please tell us within 3 days after you receive it. Items must be in original packaging with all papers.

Attention: below is the examples which we DON'T accept any returns.

  • a. making a complaint about accuracy (if you want, we could ask a maker to adjust it).
  • b. non-uniformity for shaping of rubber, G-Shocks.
  • c. surface irregularity of luminous paint.
  • d. we may not be able to provide repair service for defects that are not visible to the naked eye.

2. No Undervalue
SeiyaJapan.com never accept an "undervalue" request for a shipping info.

3. We are not accepting best offers.
Our site price is fixed and the best so we are not able to give you discount.

4. Shipping address is your PayPal address.
Shipping address must be as the same as the one that you registered at PayPal.

5. Disputes
The Tokyo District Court shall be the exclusive venue for relating to your access to SeiyaJapan.com or to products or services you purchase through SeiyaJapan.com.

6. You can't cancel your order after payment.
Because we obtain your watch soon after your order.

7. Shipping fee for repair
If you would like to send back the watch for repair, you have to pay shipping fee by yourself, even when it is within the warranty period.